Fees & limits

These Fees and Limits can change. You can find out more in your Multi-Currency Cash Passport terms and conditions. Top up limits apply.


The table below shows how much you pay for different Multi-currency Cash Passport™ services.

Fee Description Fee Amount
Card fee FREE
Top-up fee for loads and reloads into GBP Currency funds (also known as reload fee) 2%
Top-up fee for loads and reloads converted into all other Currencies (also known as reload fee) FREE
Paying in shops, restaurants, hotels and online (some merchants may charge an extra fee)1 FREE
Using a cash machine (some cash machine operators charge an extra fee)1 £1.50 / €1.75 / US$2.30 / AU$2.30 / CA$2.40 / NZ$3 / ZAR20 / TRY5.40 / CHF2.20 / AED8
Withdrawing cash over the counter in a bank £4 / €4.70 / US$6.20 / AU$6 / CA$6.40 / NZ$8 / ZAR50 / TRY14.5 / CHF6 / AED25
Additional Card FREE
Cashing out at a participating branch Check with the branch (if Card purchased in branch)
Cashing out through Card Services (except in an emergency) £6 / €7.00 / US$9.50 / AU$9 / CA$9.50 / NZ$25 / ZAR140 / TRY22 / CHF9 / AED37
Shortfall fee £10 / €15 / US$15 / AU$20 / CA$20 / NZ$25 / ZAR140 / TRY36 / CHF15 / AED62
Replacement Card FREE
Currency transfer fee (moving funds from one Currency to another) Foreign exchange rate will apply^^
Not using your Card for a long time? If you don't use your Card for 12 months, a fee will be taken off your balance each month(also known as inactivity fee)  £2
Foreign exchange fee  5.75%


^^ A foreign exchange rate will apply if transferring funds to another Currency. The Currency exchange rate is selected from the range of rates available in wholesale currency markets (which vary each day), together with a margin. 



This table shows the limits on using your Card. The limits are given in GBP, but they include all the Currencies loaded on to the Card.

Limits Description Limit Amount
Maximum total Card balance (total of all Currencies) £5,000
Maximum load and top up (also known as reload) over 12 months. The most you can load onto all prepaid cards issued to you by us during any 12-month period, including all Currencies £30,000
Minimum load and top up (also known as reload) £50
Withdrawing cash from cash machines (some operators may set their own limits) £500 per 24hrs
Withdrawing cash over the counter in a bank £150
Spending money in shops, restaurants etc. (some merchants may set their own limits) £3000 per 24hrs
Maximum number of Additional Cards 1
Card lifetime See Card for expiry date
Maximum number of tries when entering your PIN Three in each 24-hour period
Maximum number of active accounts at any one time 1


1 If the currency of your transaction does not match any of the currencies on your card, or there are insufficient funds on your card in a currency to cover the whole transaction, the (remainder of the) transaction amount will be exchanged to another currency (-ies) on the card in order of priority, at an exchange rate determined by MasterCard® on the day the transaction is processed, increased by 5.75% (the foreign exchange margin).

2 If, following the debit of any monthly inactivity fee, the Card Fund balance is less than the fee, we will waive the difference.